Terms and conditions for standard service gift cards

Terms and conditions for standard service gift cards at Jūrmala SPA Hotel:

These terms apply to standard service gift cards for Jūrmala SPA Hotel. For gift cards purchased during promotional periods (such as Balttour, Autumn Sale, Black Friday, etc.), please see the details below.

General terms:

  • The validity period of the gift card is 12 months from the date of purchase.
  • The validity period of the gift card can be extended for an additional 20% fee. Only those gift cards whose validity period has not yet expired can be extended.
  • Money paid for the gift card will not be refunded and the card cannot be exchanged for another gift card.

For accommodation gift cards:

1. To use the gift card, a room reservation must be made:

Reservation Department (Monday–Saturday, 9:00–17:00)
Phone: +371 67784415, +371 29194278
Email: booking@hoteljurmala.com

Guest Reception Service (available 24/7)
Phone: +371 67784400, +371 67784403, +371 28641146
Email: reception@hoteljurmala.com

2. The gift card must be presented when receiving the service.

For restaurant gift cards:

1. It is recommended to make a reservation in advance to receive the service:

Restaurant “Jūrmala” (Monday–Sunday, 12:00–23:00)
Phone: +371 26375341

2. The gift card must be presented before receiving the service and left with the restaurant waiter.

Money gift cards:

1. Before use, a printed e-gift card must be exchanged for a plastic gift card at the Hotel Jūrmala SPA reception.

2. The cash gift card cannot be extended.

For SPA gift cards:

1. To use the gift card, a service reservation must be made:

SPA and Beauty Center (Monday–Sunday, 10:00–20:00)
Phone: +371 67784405, +371 26168458
Email: beauty@hoteljurmala.com

2. The service is guaranteed only after receiving written confirmation.

3. The gift card must be presented when receiving the service.

4. You must arrive at least 15 minutes before the SPA treatment.

For Wellness Oasis gift cards:

1. No reservation is required for this service.

2. The gift card must be presented before receiving the service and left with the reception staff.

3. On Saturdays, from 15:00 to 18:00, priority for visiting Wellness Oasis is given to hotel guests.

Terms and conditions for promotional gift cards:

Autumn sale 2025:

Accommodation gift cards:

1. Gift cards are valid until 13.02.2026 and cannot be extended.

2. When booking with this gift card, cancellations and refunds are not possible. If necessary, it is allowed to reschedule the booking once only, but no later than 13.02.2026.

3. To use the gift card, a prior reservation is required:

Reservations Department (Monday–Saturday, 9:00–17:00)
Phone: +371 67784415, +371 29194278
Email: booking@hoteljurmala.com

Reception Desk (open 24/7)
Phone: +371 67784400, +371 67784403, +371 28641146
Email: reception@hoteljurmala.com

4. Online booking on the hotel’s website is not available when using a gift card. Bookings can only be made by contacting the hotel via the phone numbers or email addresses listed above.

5. Weekday gift cards (Sunday–Thursday) purchased at promotional prices are not valid on the following dates: 16.11.-18.11.2025, 19.12.2025-03.01.2026.

6. All-week gift cards purchased at promotional prices are not valid on: 24.-26.12.2025 and 31.12.2025.

SPA Gift Cards:

1. Gift cards are valid until 13.02.2026 and cannot be extended.

2. To use the gift card, a prior reservation for the service is required:

3. SPA and Beauty Centre (Monday–Sunday, 10:00–20:00)
Phone: +371 67784405, +371 26168458
Email: beauty@hoteljurmala.com

4. The service is guaranteed only after receiving written confirmation of the booking.

5. Please arrive at least 15 minutes before the scheduled SPA procedure.

Gift Cards for the New Year’s Event:

1. This gift card is valid only for the New Year’s event on 31.12.2025.

2. The payment for the gift card is non-refundable and the card cannot be exchanged for another one.

3. To use the gift card, please contact Jūrmala SPA Hotel to make a reservation:

Reservations Department (Monday–Saturday, 9:00–17:00)
Phone: +371 67784415, +371 29194278
Email: booking@hoteljurmala.com